TRAINING SERVICES
The difference between a successful project and an unused tool is user proficiency.
A structured approach to training ensures predictable, repeatable skill development that supports the organization’s goals. When training occurs in the proper sequence, learning accelerates because participants start with the proper foundation of system skills and business purpose. Training is efficient because the focus is on skills that are appropriate to a specific role or certification. Finally, this approach coordinates training, project phasing and application configuration so that skill development occurs close to when users need to use control system functions. This results in more complete and faster user buy-in.
Westin helps organizations develop and deliver effective training programs. Services include:
- Project Training Plans to establish course requirements, content, durations, required attendees, training sequence and prerequisites, schedule, and acceptance criteria
- Delivery of role-specific training for operators, supervisors, planners, management, engineers, O&M staff and system administrators
- Knowledge transfer on best practices and policies and procedures to change cultural values
- Development of materials for future or self-directed training (e.g., CD-ROM, video, workbooks)
- Measurement of user competency
- Continuing Education Credits (CECs)