MOBILE & WIRELESS

Many organizations recognize the potential efficiency of taking business information into the field. Accurate, easily available information helps field crews reduce windshield time. It helps organizations improve customer communication, eliminate duplicate data entry, dispatch service crews in real-time, locate crews and more. Field crews will only use systems they like, therefore it is essential for utilities to understand what crews need and what they will use.

Mobile deployments generally include a common set of requirements. Most crews want:

Intuitive access to information without having to be a computer expert
Rugged, truck-mounted PCs
Reliable network connections and integrated security to minimize repeated log-ins
Easy-to-use live map displays showing infrastructure, installations and facilities
Access to maintenance history, event history and drawings

Westin has proven experience in implementing reliable, economical, mobile and wireless solutions for utilities. Westin can help you:

Develop an enterprise mobile and wireless strategy to support business needs and coordinate devices, mobile networks and the mobile application server
Design and implement a system that meets your business goals while delivering the practical value that field crews demand
Evaluate business and user requirements and select appropriate technology – ruggedized or nonruggedized; truck-mounted or hand-carried; laptop, tablet computers or PDAs; GPS-enabled tracking, etc.
Define connectivity solution – select a mobile approach from options such as wireless, synchronized (dock-and-go) data or thin client (browser or terminal emulation). Design networks and infrastructure considering budget, requirements and capabilities of regional telecommunications
Implement mobile solutions – network, application delivery, connectivity, procurement and contracting, security and training