BUSINESS SYSTEMS & SOLUTIONS
Strategically oriented utilities use software and systems as tools to help them reach their business goals, implement best practices and optimize their organizations. Westin’s philosophy for business software is based on the following fundamental assertions:
- The purpose of any system is to help meet your strategic goals.
- Systems can be a catalyst for business process improvement. Most commercial-off-the-shelf (COTS) systems codify best practices into functionality. The goal of COTS software implementation is to leverage these best practices to attain excellence.
- Fully implemented and integrated systems automate best practices and improve decision making at every level. Utilities are striving to reach this high level of system maturity.
- Mature systems capture real operational information to measure progress, improve decision making and fine-tune business strategies.
- Reaching the highest level of organizational capability requires a systematic approach to align system functions with business goals (selection), implement the total solution (technology and processes) and attain complete user buy-in.
Westin applies this philosophy to the entire
portfolio of systems that utilities use for planning, operations and
management. We bring deep knowledge of individual applications and a
broad understanding of each system’s place in your overall business
strategy. As your trusted advisor, Westin works with you to develop
and conduct a structured program and projects that help your organization
attain excellence. 
A Proven
Approach
Westin‘s Systems Implementation LifeCycle™
(SILC) methodology ensures that organizations properly address all
aspects of their IT selection and implementation projects. The elements
of SILC ensure:
- Comprehensive, coordinated plans
- Organizational consensus and buy-in
- Realization of operational and business objectives
- Program continuity and momentum
- Achievement of sustained continuous improvement
- On-time, on-budget project delivery