Michael Moosavi, MBA, PMP

What he does: Oversees Westin’s Consulting Practice in the eastern United States and Canada. Specializes in improving utility customer service and service delivery in both water and electric utilities.

Resides: Austin, TX

Hometown: Tehran, Iran

School: St. Edwards University, Austin, TX. University of Phoenix, Phoenix, AZ

Career Highlights: Over 23 years in leadership positions in public and private sector including serving as Deputy CIO for Texas General Land Office and Deputy Executive Administrator and CIO for Texas Water Development Board. Led major Quality Improvement initiative at Texas Water Development Board. Improved business performance related to customer service and service delivery for Charlotte Mecklenburg Utilities and delivered IT consulting services for many Utilities including Connexus Energy, Henrico Department of Public Utility, City of Georgetown, Greenville Utilities Commission and Chicago Department of Water Management.

Membership: AWWA, PMI

Passion in life: Sailing.

Recommended Books: Reengineering the Corporation, by Michael Hammer; Goal, by Eli Goldratt; and The Discipline of Market Leaders, by Michael Tracy

Musical Genres: Jazz, Blues, Rock, Classical