WESTIN'S SILC™ METHODOLOGY

Westin‘s Systems Implementation LifeCycle™ (SILC) is a methodology designed to effectively manage the unique circumstances public agencies face in planning, selecting, implementing and integrating software. SILC principles are adaptable to all aspects and activities of technology projects – from strategy planning through system implementation. The elements of Westin’s SILC methodology are:

Program & Project Management: Overarching management ensures integrated vision, leadership, organization and project controls. This enables you to successfully execute all aspects of complex IT projects.
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Plan: Project planning involves articulating project vision, objectives, business justification, metrics, activities, sequence, dependencies, milestones, completion criteria and team members’ roles and responsibilities.

Define: Westin creates a complete picture of your current processes, organizational structure and systems. We assess and document current work and data flows, and create models to portray a process view of how work actually occurs in the organization. This generates requirements.

Design: Design involves creation of “to-be” business process models and prioritized requirements resulting in a procurement specification and RFP. Westin assists you in the competitive selection of software and implementation services that are the best-value, best-fit solution for your business.

Construct: Assembling technical, business and organizational components into a solution that addresses business requirements occurs during the construct phase. This stage creates your entire solution: hardware, software, networks, databases, integration, data migration and conversion, training, system configuration, testing, documentation, improved business processes and reporting.

Deploy: The fully operating solution is delivered into the environment during Deploy. Westin ensures that activities required for implementation, organizational change, and user training occur as planned for full system utilization.

Support: Sustainable solutions require ongoing systems maintenance, supplemental training, and refinement of business processes. Through technology transfer Westin ensures that your organization is ready to take ownership.